Products that you buy through this web store only have a limited shelf life and can therefore not be returned. The right of withdrawal is therefore not applicable. The sale is therefore completed and decisive after a successful payment.
You have the right to return your order, if:
- you have received a wrong item as a result of an error in our administrations
- the expiry date expires within 14 days or has already expired upon receipt
You will then be credited with the full order amount including shipping costs. You can then return your order up to 14 days after receipt, provided that the seal has not been broken. When the seal is broken, your order is completed and can no longer be returned.
If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories and if reasonably possible in the original condition and packaging.
To make use of this right, you can submit a return request at our email firstname.lastname@example.org .
We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good condition.